Privacy Policy
Effective Date: February 2024
Welcome to SABUYCARS(Pty)Ltd's Privacy Policy. We prioritize the protection of your privacy and understand the significance of the trust you place in us. This policy outlines our practices regarding the collection, storage, use, and protection of personal information associated with you or another specific natural or juristic person, allowing identification.
Please read this Privacy Policy thoroughly as it applies to various scenarios and interactions, including visitors to our website, customers, trade dealerships, and individuals contacting us through various means.
1. Introduction
SABUYCARS(Pty)Ltd values your privacy. Our commitment is reflected in our practices concerning the collection and processing of necessary information to provide you with a comprehensive range of SABUYCARS(Pty)Ltd products and services. This policy, in conjunction with our Terms & Conditions, describes how we handle your personal information.
2. Audience
This policy applies to you if you are:
- A visitor to our website, mobile site, or applications ("apps").
- A customer who has ordered a product or requested a service.
- A trade dealership utilizing our services.
- Anyone contacting us via phone, SMS, email, letters, other correspondence, or in person.
3. Personal Information
Personal information encompasses details collected automatically, on registration, on submission, and voluntarily provided. It includes information such as your first name, last name, contact information, and more, excluding information made anonymous, permanently de-identified data, non-personal statistical information, and information disclosed in public forums.
3.1 Common examples
Common examples of personal information we may collect and process include identifying information (e.g., first and last name) and contact information (e.g., phone number and email address).
4. Acceptance
4.1 Acceptance Required: You acknowledge and accept all terms of this policy when accessing the website to order a product or request services. Failure to agree with any aspect of this policy restricts your access to our products and services.
4.2 Legal Capacity: Access to our website or services requires you to be at least 18 years old or possess the legal capacity to conclude binding contracts.
4.3 Deemed Acceptance: Acceptance of this policy implies that you have read, understood, and agreed to be bound by its terms.
4.4 Your Obligations: You may only provide personal information, whether yours or another data subject's, with proper permission.
5. Changes
We reserve the right to change the terms of this policy at any time, with all changes posted on the website. Continuing to use the website or our products and services after changes signify acceptance of the updated terms.
6. Collection
6.1 Purposes for Collection: We collect and process personal information for various purposes, including product or service fulfillment, marketing, business intelligence, and legal compliance.
6.2 On Registration: When registering on our website, you provide personal information such as your name, email, telephone number, province, city, suburb, and password. For trade dealerships, additional details are required.
6.3 On Product Order or Service Request: Information required for placing listings, vehicle enquiry service, vehicle check service, valuation service, pre-qualified status service, instant offer service, and vehicle subscription service is outlined based on specific needs.
6.4 Communicating with Us: When you communicate through customer service channels, personal information such as name, email, and contact details may be requested.
6.5 Messages and Updates: We may send administrative and promotional messages based on your preferences and consent.
6.6 From Browser: Internet usage information is collected automatically, including IP address, browsing activities, and click patterns.
6.7 Cookies: Small text files or 'cookies' may be placed on your device for a personalized experience. Refer to our cookie policy for details.
6.8 Optional Details: You may voluntarily provide additional information when using optional features or functionality.
6.9 Recording Calls: Telephone calls may be monitored and recorded unless specified otherwise.
6.10 Consent to Collection: Explicit consent is sought for certain uses of personal information, and withdrawal of consent is allowed.
7. Disclosure
7.1 Sharing: We may share personal information with affiliated companies, service providers, and other entities for various purposes.
7.2 Regulators: Disclosure may occur to comply with law or governmental audit, and for the prevention or detection of offenses.
7.3 Law Enforcement: Information may be disclosed to law enforcement agencies for crime prevention or prosecution.
7.4 Marketing Purposes: Aggregate statistics about personal information may be shared for marketing purposes.
7.5 Employees: Certain employees may access personal information as required for their roles.
7.6 Change of Ownership: In the event of a change in ownership, rights to processed personal information may be assigned to a successor.
7.7 Data Processing Agreement: Data Processing Agreements are used to manage data processing relationships between parties as required by relevant data protection laws.
8. Security
We implement technical and organizational measures to protect personal data. Despite precautions, data transfer over the internet is not completely secure.
9. Accurate and Up to Date
Efforts are made to keep collected personal information accurate, complete, and up to date. You are encouraged to review and update your information through available channels.
10. Retention
Personal information is retained only for as long as necessary for the explicitly defined purposes. Retained data is subject to non-disclosure obligations.
11. Transfer to Another Country
Personal information may be transmitted or transferred to foreign countries for processing, and you consent to such transfers.
12. Removing
You may choose to remove personal information through your user account on our website or by contacting us, with proof of identity required.
13. Limitation
We are not responsible for the privacy policies or practices of linked or third-party websites.
14. Enquiries
For questions or concerns about this privacy policy, please contact the Information Officer via email.
This policy was last updated in February 2024.
